Attorney General sues Allentown home improvement company, alleging deceptive business practices

The condition lawyer general’s business has submitted go well with against an Allentown dwelling enhancement firm, accusing it of misleading, substantial-force income procedures.

Curtis Complete Service, Inc., took edge of customers — numerous of whom were elderly and lived alone — by using deceptive ways to trick them into paying out for unnecessary operate, Legal professional Normal Josh Shapiro mentioned in a information launch.

The fit names the organization and two employees, manager Richard Cost and field supervisor Matthew Price.

“Curtis Whole Provider flat out lied to Pennsylvanians,” Shapiro claimed. “They misinformed individuals about their appropriate to terminate contracts and in some circumstances, refused cancellation outright. They utilized lousy facts, partial data, and filthy tricks to pad their charges at the expenditure of more mature Pennsylvanians.”

The fit fees that the corporation recommended prospects invest in products that were needless and in some cases inappropriate for the customer’s house. Some consumers were requested to sign incomplete invoices that had been later stuffed out or altered by a Curtis personnel, the accommodate states, when shoppers who tried using to cancel contracts ended up typically refused, and in some conditions threatened with lawsuits.

The Charges allegedly made use of higher-stress and scare tactics to persuade buyers their health and fitness and security were at threat if they did not make recommended purchases and insisted on commencing work immediately to discourage second viewpoints.

Clients ended up given the effect that they have been using out a personal loan for property enhancement services in a specific sum, only to later study they experienced signed up for a credit history card and had been responsible for buys in excess of the sum verbally agreed to, the fit expenses.

Shapiro’s news launch cited the scenario of Kathy Reither of Northampton County, who called Curtis Whole Assistance two times ahead of Christmas when her furnace was having trouble.

“Curtis Overall Provider manufactured all these statements,” Reither reported. “All these matters that had been wrong with my furnace, that if he even tried out to clean my furnace it was likely to crumble. All lies.”

Consumers who consider they or family members customers may perhaps have been victims of deceptive techniques by Curtis Complete Provider can file a grievance on the net with the Bureau of Purchaser Safety, email [email protected] or phone 800-441-2555.

Shoppers are also urged to ask elderly spouse and children members if they experienced a unfavorable working experience with Curtis Total Support and report any such complaints to the Office environment of Lawyer General’s Bureau of Shopper Safety. 

Contractors who have information relating to the alleged organization practices of this business need to also get hold of the bureau, Shapiro explained.

The go well with was filed in Lehigh County Courtroom by deputy attorneys general Melissa Kaplan and Shawn Bachman.